Frequently Asked Questions

We focus on eliminating unnecessary fees and streamlining operations through technology. Rather than maintaining expensive branch networks, we pass those savings directly to our clients through lower fees, better rates, and transparent pricing structures that actually make sense.

Most domestic transfers process within 2 hours during business days. International transfers typically complete within 1-3 business days, depending on the destination country. We prioritise speed without compromising security checks.

You'll need your business registration documents, proof of address, identification for all directors, and recent bank statements. We've simplified the process significantly — most applications complete within 48 hours rather than the typical two-week wait elsewhere.

No minimum balance requirements on standard accounts, and we believe in transparent fee structures. Every charge is clearly explained upfront — no surprise fees six months later. What you see is genuinely what you pay.

We use bank-grade encryption, multi-factor authentication, and conduct regular security audits. Your data never gets shared with third parties for marketing purposes, and we maintain full compliance with UK financial regulations and GDPR requirements.